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Onderwerpen gestart door mariasiscu

2 Topics

M
mariasiscuOp het juiste spoor
gevraagd in NS Flex

Money on NS card

I have a NS subscription that i have been paying for for 2 months now. The subscription costs 5 euros. I also travel by bus and I have been putting money on my card whenever i travelled. However, i saw that NS charges me more ver month based on how much i spend on my bus tickets. The money I added to the card are not showing on my app and i don’t know what to do so that i can pay with the money i put on the card and for NS not to charge me more every month. 

1
Stijn NS
1 jaar geleden
M
mariasiscuOp het juiste spoor
gevraagd in OV-chipkaart

OV chipkaart double order

I bought an NS Flex subscription and I also ordered a new personal card as i didn’t have one before. I thought trhat i first needed the card to acrivate the subscription, but apparently the subscription already comes with a new card. Is there any way to cancel the delivery of the card i ordered separately?

1
Laura NS
Moderator
1 jaar geleden
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