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2 Topics

S
SezinOp het juiste spoor
gevraagd in Abonnementen

ns flex weekend vrij

Hi, I had an NS 40% discount membership before. I canceled it and started NS Flex Weekend Vrij membership (April 1, 2023). A billing period has passed and now when I check again, I see that the NS 40% discount fee will also be deducted. To prevent this, should I insert the card into the machine and cancel it? If I do this, will my NS Flex Weekend Vrij membership be canceled as well? Thanks.

2
Robert B
1 jaar geleden
S
SezinOp het juiste spoor
gevraagd in NS Flex

NS Flex Hafta Sonu Vrij

I received the confirmation e-mail of my NS Flex Weekend Vrij membership on April 1, 2023 and started using it that day. When I checked, I saw that my bus and train boardings were charged. It says all inclusive on the subscription page. Also check in-out seems not done. How can I fix this? Can you check? Thank you.

1
Tochjo
1 jaar geleden
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