Naar NS.nl

Onderwerpen gestart door R Jukkala

2 Topics

R
R JukkalaSprinter
gevraagd in Abonnementen

Refund against my Invoice.

Hi Team, I have received mail from Head of NS Customer Service saying that "The amount to be received by you will be credited by us to your account number around 4 August 2023".I haven't received money till now and when I called NS customer care, they are asking me to check with OV-chipkaart customer care.Can you please help me, who will help to get clarity on my invoice. 

6
R
9 maanden geleden
R
R JukkalaSprinter
gevraagd in NS Flex

Termination of NS subscription due to late payment

My NS subscription is terminated due to late payment. Money is not yet credited but received mail. Is there any way to reactivate existing subscription?

4
Laura NS
Moderator
9 maanden geleden
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