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Onderwerpen gestart door Z. Sadati Armaki

2 Topics

Z
Z. Sadati ArmakiOp het juiste spoor
gevraagd in OV-chipkaart

Not use my subscription

Dear customer servicesHope everything is well.I arrived at the Netherland on 25 August. I activated the season subscription by mistake. In fact, this discount was for train and I assumed it was for a bus too. I didn't use the train just once, and I wasted my Subscription. I didn't use anymore and unfortunately pay 119.9 for subscription. Would you please consider this issue and is it possible to return my money. You can check my traveling in the last month if necessary.I would be happy if you could help me, you know I'm a new student and that price was too much, and I lost it by mistake. I hope you can help me and if possible return my money.Please let me know, is it possible or not?I'm looking forward to hearing from you as soon as possible.Sincerely,Zeinabsadat Sadati Armaki    

2
Rory NS
Moderator
7 maanden geleden
Z
Z. Sadati ArmakiOp het juiste spoor
gevraagd in Overige producten

Issue with Debit Cards and Need Assistance

Subject: Issue with Debit Cards and Need AssistanceDear NS services,I hope this email finds you well. I am writing to inform you about a recent issue I encountered with my debit cards, and I am seeking assistance to resolve the matter. On the morning of October 2nd, I used my debit card for a transaction, and subsequently, I checked my account balance. Unfortunately, I realized that the balance on my card was lower than expected. In an attempt to address the issue, I decided to use another debit card for a separate transaction to see if the problem persisted. But unfortunately in the evening I found that the price of my traveling has reduced from my both debit cards. Would you please correct them and help me how can I return my loosing money?I'm looking forward hearing from you.Sincerely,Zeinab Sadati   

1
MoDe
7 maanden geleden
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