Naar NS.nl

Onderwerpen gestart door Jamil Hassanpour

2 Topics

J
Jamil HassanpourOp het juiste spoor
geplaatst in Abonnementen

Complaint

Hello .On September 5 and 13, I bought two tickets with a 40% discount at the prices of 5/16 and 13.16 euros.  But the tickets sent to me by email could not be opened and I could not use them.  Also, on September 13 nd at 9:01 am, I checked in from Amsterdam to Maastricht, and despite the fact that I should have been charged free of charge due to having a €107 card, but the amount of €17 was charged. Please respond to my requests.  Take care of it .  And the mentioned amounts should be returned to me.Best RegardsJamil Hassanpour

1
Stijn NS
1 jaar geleden
J
Jamil HassanpourOp het juiste spoor
gevraagd in Overige producten

Complaint

good morning .  On 05/09/2022, I bought a train ticket for 5 euros on the Internet to ordernumer 50597137 but the email I received was not activated, and its yellow button and even its website were not activated, and I could not use that ticket, so I want to return the 5  I have the euro۔Best RegardsJamil Hassanpour

2
Aurora NS
Moderator
1 jaar geleden
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