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Onderwerpen gestart door konradantosiewicz

5 Topics

K
konradantosiewiczOp het juiste spoor
gevraagd in Overige producten

i bought wrong ticket

hey few days ago i bought ticket for a wrong date, i ,,removed it’’ from my app but i didnt get my money back.. what can i do now? 

2
M
11 maanden geleden
K
konradantosiewiczOp het juiste spoor
gevraagd in NS Flex

Correction fare fine

Hey, so basically i was travelling from eindhoven to leeuwaren , i have the subscription called NS Flex Dal Voordeel. I bought the ticket on the app with 40% discount because i thought if i have the OV card i can buy with the 40% discount. During the way lady was checking the tickets, i showed her my qr code with the ticket and she scanned my card. After few hours i see 50euro fine on my NS app for ,,journey without check in’’? i dont understand i had ticket and still got the fine? Can i get the cancellation of this somehow? what should i do? is there any option? 

2
T
1 jaar geleden
K
konradantosiewiczOp het juiste spoor
geplaatst in Off topic

ticket

by accident i bought the ticket for wrong day, afte a while i ,,removed it’’ from my application but i didnt get my money back what can i i do with that? 

1
MoDe
1 jaar geleden
K
konradantosiewiczOp het juiste spoor
gevraagd in Mijn NS

payment issue

hey so basically i didnt have funds on my debit card to pay for the subscription at the time u wanted. I got the message that my product Order Dal Advantage ns flex ). now i have the money on the debit card but idont know where to pay…and the second thing is i at the beggining while choosing ns flex it said that im paying 5euros a month and now after few months i had to pay 50 euros at one time… why is that? 

3
Laura NS
Moderator
1 jaar geleden
K
konradantosiewiczOp het juiste spoor
geplaatst in Mijn NS

veryfi account

hey i cant veryify my account with email adress konradantosiewicz1@gmail.com i got the mail to veryify but it says that its no longer available to veryify account what should i do? 

1
Tochjo
1 jaar geleden
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