Add option to ns flex

  • 18 March 2023
  • 1 reactie
  • 28 Bekeken

Hi, I bought an NS flex - Weekend Vrij which is activated from yesterday, with out adding an option to cover off hour discount. Anyway I could add it as a supplimentary or do I need to unsubscribe and apply for the item again? Appreciate for your answer in advance. 


Beste antwoord door Daniël NS 18 March 2023, 12:33

Bekijk origineel

1 reactie

Reputatie 5

Hey Jee Su. Welcome to the NS Community.

That's not possible now. You have to wait 30 days to make another change after the last, so that won't work for you. Our customer service might be able to make an exception for you however, so I'd advise to contact them.