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Naar NS.nl

hi.

I received an invoice for last month in connection with my travels in the Netherlands. But I have actually been in Finland for more than 2 months and my ov card is with me, no one could use it. What did I get billed for? it looks like a fraud

You should be able to find a detailed invoice in Mijn NS (the website, not the app). This should tell you what you are being charged for.

If you can’t find the detailed invoice, or if the invoice doesn't answer your questions or seems incorrect, then you should contact customer service directly for more information. This can be done by phone, as they're available 24/7 at +31 30 751 51 55. But given that you're abroad, the easiest ways to do this are probably chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

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