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change of subs from Altijd Voordeel to Dal Voordeel

  • November 24, 2021
  • 3 reacties
  • 59 Bekeken
E
  • Elli
  • Op het juiste spoor

Hi dear people, i have question cornering change of subs from Altijd Voordeel to Dal Voordeel, I changed my subscription  last month but still payment shows 23 each month, but it should be 5 euros?  so is it gonna updates or I should contact NS about it?  thanks for your help 

Beste antwoord door Lorena NS

Hi Elli and welcome to the NS Community! 
If you still pay € 23.- a month, something went wrong with the change to NS Flex Dal Voordeel. My advice is to contact our costumer service so they can check this for you. 

    3 reacties

    Lorena NS
    Moderator
    Forum|alt.badge.img+2
    • Lorena NS
    • Moderator
    • Antwoord
    • November 24, 2021

    Hi Elli and welcome to the NS Community! 
    If you still pay € 23.- a month, something went wrong with the change to NS Flex Dal Voordeel. My advice is to contact our costumer service so they can check this for you. 

    E
    E
    • Elli
    • Auteur
    • Op het juiste spoor
    • November 24, 2021

    thanks dear Lorena for the reply, :D 

    Lorena NS
    Robert B
    Forum|alt.badge.img+4
    • Robert B
    • November 24, 2021

    The cost counter in Mijn NS is often incorrect after a change in subscription.

    The subscription that is shown on your Mijn NS Home page (or on the Products page) is what you have.

    For this, you need to go to the Mijn NS website (not the app).

    10 procent van iets is beter dan 100 procent van niets. https://bit.ly/tien_procent
    Laura NS
    E
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