Hi. I cancelled my NS Flex subscription via customer service. Now, I have NS Flex Basis on OV chip card. Is there anything I have to do get my refund. And when will I get my money back? Thanks for your answers.
Antwoord
Do I need to use NS ticket machine to cancel my NS flex subscription
Beste antwoord door Tochjo
Since you still have NS Flex, you don’t need to confirm this at a ticket machine. Only if you want to travel on credit again and completely end NS Flex, this needs to be confirmed.
You will receive an invoice in the next few days for the season ticket costs that will be reimbursed. A few days after that, the money will be in your bank account.
+4Since you still have NS Flex, you don’t need to confirm this at a ticket machine. Only if you want to travel on credit again and completely end NS Flex, this needs to be confirmed.
You will receive an invoice in the next few days for the season ticket costs that will be reimbursed. A few days after that, the money will be in your bank account.
Meld je aan
Heb je al een account? Inloggen
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Welkom
Nog geen account? Maak een account aan
Met een account kun je zelf topics plaatsen en reageren op berichten.
Login met Mijn NS Inloggen met Facebookof
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.