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double charged

  • December 16, 2024
  • 2 reacties
  • 52 Bekeken

I was double charged this month for NS even though I have weekend free subscription. I would like to know why I was double charged and if I could get my money that was taken back

Beste antwoord door mrfreeze

Hi 20dillis,

You can download the invoice from Mijn NS, under ‘My payments'.
The invoice has detailed information on what you're being charged for.

If after looking at the invoice you feel something's incorrect, please contact Customer Service.

2 reacties

mrfreeze
Forum|alt.badge.img+3
  • Super user
  • Antwoord
  • December 16, 2024

Hi 20dillis,

You can download the invoice from Mijn NS, under ‘My payments'.
The invoice has detailed information on what you're being charged for.

If after looking at the invoice you feel something's incorrect, please contact Customer Service.


Forum|alt.badge.img
  • Intercity
  • December 16, 2024

U kunt het beste bellen of chatten. Op https://www.ns.nl/klantenservice/ staat contactgegevens.