• 17 October 2023
  • 1 reactie
  • 43 Bekeken

hey, I got a reminder email to pay for a subscription, which ended up in my spam, so I only saw it after the date I was supposed to pay. The date was the 10th of October, and I paid on the 12th. Will I now still get an incasso procedure and will my subscription be cancled?


Beste antwoord door mrfreeze 17 October 2023, 22:44

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Hi tilda n,

If it was the first reminder you'll probably be ok. Usually NS sends a reminder by e-mail, another one by 'normal’ mail and yet another one by e-mail, before handing it over to the collection agency.