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Antwoord

factuur

  • October 17, 2023
  • 1 reactie
  • 51 Bekeken

hey, I got a reminder email to pay for a subscription, which ended up in my spam, so I only saw it after the date I was supposed to pay. The date was the 10th of October, and I paid on the 12th. Will I now still get an incasso procedure and will my subscription be cancled?

Beste antwoord door mrfreeze

Hi tilda n,

If it was the first reminder you'll probably be ok. Usually NS sends a reminder by e-mail, another one by 'normal’ mail and yet another one by e-mail, before handing it over to the collection agency.

1 reactie

mrfreeze
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  • Super user
  • Antwoord
  • October 17, 2023

Hi tilda n,

If it was the first reminder you'll probably be ok. Usually NS sends a reminder by e-mail, another one by 'normal’ mail and yet another one by e-mail, before handing it over to the collection agency.