Skip to main content
Antwoord

forgotten payment

  • January 25, 2023
  • 1 reactie
  • 74 Bekeken

i forgot to pay my monthly subscription card`s travels as I didnt see the email you sent. You always send the mails in dutch and I dont understand what you want from me. I want to pay the amount and use my card again.

 

Beste antwoord door Daniël NS

Hey danetok. Welcome to the NS Community.

First off, you made two topics about this, that's excessive. One has been removed.

Secondly, you can follow the instructions given in the emails and letters we send to still pay your bills if you have not done so yet. If there's anything you're not sure about with cases like these I'd recommend you contact our customer service for further aid.

1 reactie

Daniël NS
Moderator
  • Moderator
  • Antwoord
  • January 25, 2023

Hey danetok. Welcome to the NS Community.

First off, you made two topics about this, that's excessive. One has been removed.

Secondly, you can follow the instructions given in the emails and letters we send to still pay your bills if you have not done so yet. If there's anything you're not sure about with cases like these I'd recommend you contact our customer service for further aid.