Hello,
I forgot to cancel the subscription to the free travel ticket and this morning I received the notification that it got renovated. I cancelled the abonnement but I'm wondering whether I can also get the money back for this month.
Thank you,
Kind regards,
Giulia Pedron
Beste antwoord door Lorena NS
Hi Giulia Pedron and welcome to the NS Community!
You will get a refund for the unused subscription days, when you cancel the contract.
+2Hi Giulia Pedron and welcome to the NS Community!
You will get a refund for the unused subscription days, when you cancel the contract.
That’s what it comes down to, yes.
+4Yes, you will get a credit invoice tomorrow and money back within a few days.
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