hello, I want to make a weekend subscription, but the system won't let me through, citing my debts to the NS company. If there are any, I ask that they be written off because I always try to travel paying for my travel, and in the future I want to pay for my travel in accordance with the rules for travel in the NS company. Thank you for your cooperation, and have a nice day.
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Hello Mykola2025, welcome at our community,
I would like to advice you to reach our customer service. My colleagues can help you with this.
+5There is a credit check and you probably did not pass it. You will not have a subscription, as NS is not sure whether you can of will pay. There is a small solution however. You can travel with a balance. Order Dalvoordeelabonnement, make a choice for ‘Op saldo’, and you still can travel with a reduction of 40 percent while checking in during off peek. hours. You do need to put money, balance, on the card before yo can travel.
However, you can call Customer Service, this credit check system does not always work properly, and often.they may have a solution.
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