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Naar NS.nl

help with info about subscription payment and cancellation

  • 10 oktober 2024
  • 1 reactie
  • 24 Bekeken
J

Last month i started OV monthly subscription but for wor issues I won't be able to make the payment for the next month so I rather cancel it and came back when everyone got solved 

A
  • Anonymous
  • 10 oktober 2024

Hello @jfranco,

For the help in this case, you better contact the NS Customerservice. You can call (24/7) 030-751 51 55.

At this Community travellers try to help other travellers. We cannot view each other's data. 

When you have Flex subscription you can change/cancel one month after starting the subscription. This can also be done via My NS yourself.

Reageer


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