beantwoord

High invoice and change in subscription amount

  • 18 October 2022
  • 2 reacties
  • 63 Bekeken

I subscribe for NS flex, the one of 5 euros and now I received an email saying I have to pay 38 euros +, why is that?

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Beste antwoord door loklok8 18 October 2022, 11:21

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Reputatie 7
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The Dal Voordeel season ticket only entitles you to a 40% discount for off-peak journeys made by train. It does not give you a free travel period.

These journeys and any made by bus, tram or metro are billed to you on your monthly invoice. 

Reputatie 7
Badge +3

You can view your invoice in MijnNS on the website.

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