I have NS Flex Dal Vrij and I received an invoice with an IBAN number NL03 ZZZ 3012 4358 0000 but it has more characters than I am allowed to write. I think it is incorrect. What should I do?
Invoice payment
Beste antwoord door Denice NS
Hello Ivana. Welcome to the Community.
The payment of the invoice goes through direct debit. Our account ID for the direct debit is NL03 ZZZ 3012 4358 0000. That number is only for the direct debit, you can not transfer money to that account yourself.
On the invoice the following will be mentioned:
Het door u te betalen bedrag van € xx,xx wordt omstreeks [datum] via automatische incasso afgeschreven van uw rekening
Meaning: The amount of € xx.xx to be paid by you will be debited from your account by direct debit around [date].
So if you receive a notification about an invoice you don't have to do anything yourself.
If the direct debit fails you'll receive a payment reminder with the bank details where you can transfer the money to.
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