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Antwoord

just received 300 euro from NS

  • December 22, 2022
  • 1 reactie
  • 67 Bekeken

On the 10th of December this month i paid 300 for travel for November. Today I just received 311 from NS for no clear reason 

Beste antwoord door Stijn NS

Good afternoon Chloejmcintyreee and welcome to the NS Community.

That is indeed strange, but if you received a refund, you should also be able to find an invoice related to it. If not, I can best recommend to contact our Customer Service. You can find their contact information here.

1 reactie

Stijn NS
  • Oud Moderator
  • Antwoord
  • December 22, 2022

Good afternoon Chloejmcintyreee and welcome to the NS Community.

That is indeed strange, but if you received a refund, you should also be able to find an invoice related to it. If not, I can best recommend to contact our Customer Service. You can find their contact information here.