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mistake

  • March 12, 2024
  • 1 reactie
  • 42 Bekeken

I had "NS Flex Dal voordeel" Subscription, and I wanted to change it to "NS flex Off Peak hours Free". When I placed the order, i got the internet problem, and everything started beginning i make order and i see now Two Subscriptions and Two Payments, my question is what I can do Now?

Beste antwoord door Tochjo

You should contact customer service directly to speak to an NS employee and have them look at the situation. If you did not change your subscription, but instead purchased another one, they can cancel the new one and change the old one for you.

Contacting customer service directly can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.

1 reactie

Tochjo
Forum|alt.badge.img+4
  • Antwoord
  • March 13, 2024

You should contact customer service directly to speak to an NS employee and have them look at the situation. If you did not change your subscription, but instead purchased another one, they can cancel the new one and change the old one for you.

Contacting customer service directly can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.