I had "NS Flex Dal voordeel" Subscription, and I wanted to change it to "NS flex Off Peak hours Free". When I placed the order, i got the internet problem, and everything started beginning i make order and i see now Two Subscriptions and Two Payments, my question is what I can do Now?
Beste antwoord door Tochjo
Bekijk origineel
+3
You should contact customer service directly to speak to an NS employee and have them look at the situation. If you did not change your subscription, but instead purchased another one, they can cancel the new one and change the old one for you.
Contacting customer service directly can be done by phone; they are available 24/7 at 030-751 51 55. You may also contact them by chat (click the link Chat with NS on this page) or by sending a message on X (formerly Twitter) or Facebook.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
