I bought a discount NS Flex Dal Voordeel which includes 40% on weekends. But, I was going Zwolle - Dronten and I was charged the full fare.
Or I have Dronten - Utrecht Centraal trip, and I was charged the full fare too.
I do not understand why the discount is not applied, I have a personalized card and bought a discount.
Why did this happen and how can I activate my discount?
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