Hello

I have received an email about the new invoice 410009153068 from NS on Jan 24,2023.The email writes "the amount to be paid by you will be debited from your account number by direct debit around 27 January 2023".
But I changed the Bank card information to pay the bills for NS on that day. And I find the decution is unsuccessful. So what I should do to pay for the bill from NS?

Thank you very much!
Feel free to contact if you have any questions!