Hello. I purchased a subscription for NS Altijd Vrij on 25-01-2023 with a starting day of 01-02-2023. 353,80 euro were charged immediately, i got a confirmation e-mail which says that i will receive another e-mail when my order is ready and then i will be able to put the NS Flex at a ticket machine.
But i have not yet get any further confirmation. How long will it take? Will it be ready by 01-02-2023?