Hello. I purchased a subscription for NS Altijd Vrij on 25-01-2023 with a starting day of 01-02-2023. 353,80 euro were charged immediately, i got a confirmation e-mail which says that i will receive another e-mail when my order is ready and then i will be able to put the NS Flex at a ticket machine.
But i have not yet get any further confirmation. How long will it take? Will it be ready by 01-02-2023?
Beste antwoord door TochjoBekijk origineel
Welcome to our NS Community, Sergeo. Good of you to get in touch here! The confirmation will be there on the day itself. You can charge the season ticket onto your OV-chipcard before you travel on the starting day.
You can put it on your card once your subscription has started, i.e. 1 February. That day you will receive the email with instructions.