I received an email which says that they will terminate my card with the subscription and transfer the outstanding claim to a collection agency. Any other outstanding claims related to the terminated subscription will also be transferred to the collection agency. The collection agency will inform you about this shortly.
But during summer I didn’t use the card and they charged me 20 euros, later they declined the payment. I didn’t understood what happened but I thought maybe they didn’t charged the amound because I didn’t use the card. Unfortunately, now they terminated my card.
Did it happen with somebody else? Do you know with whom can I talk or what can I do?
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