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Naar NS.nl

Good morning, i order the ov-chipkaart personal on friday in the last week and i buy the promo for 35€ to use on the weekends. It starts tomorrow and i didnt receveid my card. What can i do? There are alternatives like online tickets for what i paid ?

You can call the NS customerservice or reach them bij Facebook, Twitter and chat.

There are no tickets online for wat you have paid.

You can call the NS customerservice or reach them bij Facebook, Twitter and chat.

There are no tickets online for wat you have paid.

So they have to refund my money, because i paid the subscripition to start tomorrow right?

 

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