Recently I got an email that on 11th April my subscription will be canceled and I won't be able to travel with NS in case if I won't pay the debt. I paid on 10th April, today I got an email that I did do that.
I ask to return my subscription as I have paid on time.
Welcome to the NS Community.
Payments to NS always take a few days to be processed, so your (late but on time) payment crossed the cancellation of your subscription.
Once paid (as confirmed by the e-mail you reveived), you can get the subscription again via https://www.ns.nl/en/nsflex/webshop#/bestelling/producten
I suggest contacting NS Customer Service to have it sorted out (chat or Twitter or Dacebook preferred, so you can send proof of your payment).
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