I purchased the NS flex product as well as a GVB travel product. I went to the machine to load the products and it seemed that two products loaded. Right now, GVB product shows up in my GVB account as activated, but not NS flex (mijn NS under “Your products” shows “U heeft geen producten” - in other words I have no products). Anyone running into this issue?
purchased ns Flex, attempted to load product at machine, no luck
Beste antwoord door Robert B
I added Dal Vordeel through NS and easy flex through GVB. is this combination problematic? Also, since I am not traveling with a balance, will I be able to use my personal ov chipkaart for connexxion buses? or do I need to sign up for a travel product for connexion? thanks!
If you have GVB Easy Flex (for bus, tram and metro) without trains, it will work fine.
Outside the GVB service area, NS Flex will handle the bus fares, so no balance is needed*
Also, the N×× Connexxion buses in and around Amsterdam are not supported by GVB Easy Flex, and will be handled bij NS Flex (at no discount).
So, when traveling in the Amsterdam area, preferably use GVB transport (bus, tram, metro) for your chosen discount.
*Provided that the BTM (bus tram metro) component of NS Flex is active.
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