Hi This is my first time to use off-peak 40% discount. I have NS Flex Dal Voordeel.
As I know, 9am-4pm is off-peak hour.
I took train twice today, and I did check-in within 9am-4pm on Friday as below.
But the travel history says that it is regular time, and they didn’t give me any 40% discount.
Is this right? In this case, isn’t the time off-peak hours?
Do you think there was errors?
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