Hi
My name is Feyza Atakul. My card number is 3528 0500 *********. Although I don’t have any automatic reloadings in my account, there came an ınvoıce saying that I have a 22.5€ invoice. It’s wrong. Could you please help me? my e mail: *********.
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Do you have a Flex subscription? Mostly the invoice is not wrong. You may check it at MijnNS, or at the site of ov-chipcard.
Pleas remove your car number. We do not have access to your data. Ask Customer Service.
Hey, I bought a monthly subscription which have discount it cost 26 euros, and you took 40 euros from my bank account. I want to know why.
contact me over my email
*mail deleted by moderator.
The best thing to do is to reach our customer service, Sanaa Issa.
Or you can download the invoice from Mijn NS under ‘My payments'. It has all costs specified.
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