Checked Out with Debit Card instead of OV Chip Card

Question

Hello All,

Instead of checking out from OV chip card, I by mistake checkout from my debit card and I see that 20 euros are deducted from OV chip card as well as my debit card. I raised the claim to get refund for my OV chip card, however, I dont know what to do for my debit card deductions. How can I raise claim for that?

Erryt NS · Accepted Answer

Hello PritiSukhani, welcome at our community,I did deleted your other topic becuase it was the same as this one. You can claim your money back via www.ovpay.nlafter a few days. You can fill in the same station as where you did checked in with your debit card.

PritiSukhani · Answer

I tried to the ovpay.nl, I am able to search with transaction id, however, I dont get any option to raise claim for the same.

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