![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/efebb4f8-0c53-4186-b933-a674e7485842.jpg)
My journey is the 21, June. It’s 5 days after the missing checkout. I can’t find the journey in my journey history.
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/e97a1a2a-28e1-49c6-8a51-792c9fb82662.png)
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/c89e2e94-2780-4e91-af8c-4bfcf30ef671.jpg)
![](https://uploads-eu-west-1.insided.com/ns-nl/attachment/71c5e363-d99a-4e11-9202-a85966d8965a.jpg)
My journey is the 21, June. It’s 5 days after the missing checkout. I can’t find the journey in my journey history.
After I log in to the MyNS app from another phone, I can access my journey history. I don’t know why, but problem is solved.
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