beantwoord

Refund link does not show up when I clicked on journey that I forgot to check out

  • 21 April 2024
  • 1 reactie
  • 23 Bekeken

Hello,

I forgot to check-out at Rotterdam which I was travelling from Groningen to Paris. I took eurostar at rotterdam central. Now NS mistakenly completed my journe. I clicked on the travel to ask refund but no link avaiable.

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Beste antwoord door Daniël NS 21 April 2024, 11:18

Bekijk origineel

1 reactie

Reputatie 6

Hello ayse_nur. Welcome to the NS Community.

I'd advise you to contact our customer service to have this corrected.

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