Dear
Hope you are well
I am writing to you to request a CCTV footage from NS in Zutphen station, on Saturday May 3rd, between 19:24 and 19:39 on Spoor (Track) 2b, for the Blauwnet train from Zutphen to Enschede, departing at 19:39.
My mother and I both carefully checked in with our NS personal OV chipkaart, with a weekend vrij subscription on it at this track before we get on the train. But we later found out (by the police telling us we did not check in) that the cards had not worked. We tried to explain this to the police (three police officers), but they did not let us explain, told us we did not tell the truth, intimidated us by arrest, and fined us 61.99 EU each.
I would like to request a CCTV footage from that night as the proof that both my mother and I checked in and this is a technical issue either by the card or the check-in device. I do remember that I first tapped the card. Then my mother did. Then we both walked towards the waiting room to wait for the train to Enschede.
Please do this as soon as possible, before the CCTV data is erased. We need the proof to revoke the fine. I would like to do this within the 14-day period so that I avoid paying the fine.
Thanks for your cooperation
Regards
Ashkan
