how to request a refund money in mijns?

  • 29 December 2022
  • 1 reactie
  • 33 Bekeken

  • Op het juiste spoor
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14 of December  i arrived in Den Haag central station and checked out there. all enterences were opened in Den Haag central, so i thought i forgot to check out.  And i checked out twice with my ov chip kaart. It cost 12 euro. How i can reguest a refund of money, if it's impossible in mijnns and in ov chip website? Thank you 

1 reactie

Reputatie 6

Hey Loya. Welcome to the NS Community.

We sadly can't help you with this here. I'd advise you to contact the customer service to have this corrected.