Skip to main content

14 of December  i arrived in Den Haag central station and checked out there. all enterences were opened in Den Haag central, so i thought i forgot to check out.  And i checked out twice with my ov chip kaart. It cost 12 euro. How i can reguest a refund of money, if it's impossible in mijnns and in ov chip website? Thank you 

Hey Loya. Welcome to the NS Community.

We sadly can't help you with this here. I'd advise you to contact the customer service to have this corrected.


Reageer