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NS GROEP IZ NS REIZIGERS

  • 17 September 2023
  • 2 reacties
  • 236 Bekeken

I have an invoice of public transport on 14,September. But I did not go anywhere by public transport that day.  It charged me 25.66euro. These are details.
 

please tell me what’s going on. 

moderator: removed personal details

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Beste antwoord door Tomas NS 17 September 2023, 15:20

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2 reacties

Hi there, welcome to our Community. Please don't place your personal details on this Community.

I recommend contacting customer service about this.

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Is it a debit (charge) or credit? If the IBAN is NL14 ABNA 0576 8506 57 it’s related to NS Flex, which is billed monthly.

You should have received an e-mail a few days earlier from Nederlandse Spoorwegen ‘Uw NS factuur staat klaar’. See https://www.ns.nl/en/mijnns#/betaaloverzicht (Mijn NS).

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