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Transfer money, paid but no balance

  • 26 juni 2023
  • 1 reactie
  • 33 Bekeken
T

Hello, I received an overdue bill of 130.22€ because I have a problem and can't debit the original bank account. ,I have to use another bank account to transfer into But the problem arose when I transferred the amount of 130.22€. go on 21 June 2023 Time 11:25:52 but the transferor did not specify the number on the transfer slip I tried asking the staff to help me check the balance. but no money credited to account ,What should I do because I don't have 130.22€? returned to the account

Beste antwoord door Lorena NS

Hi Thanyapatnathi and welcome on the NS Community! 

Please contact our customer service by Chat, Twitter or Facebook so you can send a screenshot of the payment. Our customer service can send this to the financial department to check your payment. 

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Lorena NS
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  • Lorena NS
  • Moderator
  • 1335 reacties
  • Antwoord
  • 27 juni 2023

Hi Thanyapatnathi and welcome on the NS Community! 

Please contact our customer service by Chat, Twitter or Facebook so you can send a screenshot of the payment. Our customer service can send this to the financial department to check your payment. 

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