On 5th October, I took a train from Amstel station to Eindhoven Airport, however, there was a train delay and continuous cancellation of all trains in the last minute, for hours without any explanation or warning, I missed my flight. Would you, please, tell me where should I claim a reimbursement for the plane ticket I lost and the inconvenience I was caused by the delay and the following inadequate actions of the NS service?
Regards!
Beste antwoord door Slidestops
If you have a delay of more than 30 minutes; you can claim a refund for (a part) of your ticket here: https://www.ns.nl/en/customer-service/refunds/refunds-for-delays-on-a-domestic-route.html
The plane ticket cannot be claimed and there will not be any form of compensation. By Dutch law the transport company's are not responsible for this.
Bekijk origineel
The plane ticket cannot be claimed and there will not be any form of compensation. By Dutch law the transport company's are not responsible for this.
