Good morning!
I have a question, I have a subscription “Traject Vrij” from Haarlem to Amsterdam Centraal, and in this weekends (18.01-19.01) it was not possible to use my subscription due to some works, so I had o travel via Hoofddorp, Schiphol and Amsterdam Lelylaan to Amsterdam Centraal for these two days. So I wanted to ask is it possible to get this extra money, which I spent back? Because I’m paying for my subscription stable amount of money, only for traveling from Haarlem to Amsterdam Centraal, but I was forced to travel differently. I also had the same issue in the end of October 2024/in the beginning of November 2024. On 27.10, 30.10-03.11 I had to use another route. So maybe you could help me with this problems.
My name is Viktoriia Shevchenko and my OV-chip kaart number is 3528 **** **** 2012
Thank you in advance!