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Antwoord

exchange wrong birthday date

  • May 30, 2022
  • 3 reacties
  • 117 Bekeken
O

Hello in my NS account is wrong birthday date. Perhaps it is my mistake. But it 
interfere me to use Flex.
Date in my account is 18.07.1983 - my rial birthday is 18.07.1984.
Could you help me

Beste antwoord door Tochjo

You should contact customer service directly to have this corrected. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

    3 reacties

    Tochjo
    Forum|alt.badge.img+4
    • Tochjo
    • Antwoord
    • May 30, 2022

    You should contact customer service directly to have this corrected. Usually, this is most easily done by phone, as they are available 24/7 at 030-751 51 55. You may also try to contact them by chat (click the link Chat with NS on this page) or by sending a message on Twitter or Facebook.

    O
    O

    I want to add ... on the NS card everything is right

    Erryt NS
    Moderator
    • Erryt NS
    • Moderator
    • May 30, 2022

    Hello Olga Aleksandrova, welcome at our community,

     

    You can reach our customer service to change your date of birth. Thanks for the right answer, Tochjo.

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