I just wrote my address to activate my account. However they can not find my address and I can not access my account.
Beste antwoord door Laura NS
Bekijk origineelI just wrote my address to activate my account. However they can not find my address and I can not access my account.
Beste antwoord door Laura NS
Bekijk origineelHi Jaeeun You, welcome to our NS Community.
Is it a foreign address? That can sometimes be an issue. Can you get in touch with customer service in that case? They can enter your address and grant you access.
If it's a Dutch address, what kind of error do you see?
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.