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Hompage can not find my adress

  • 29 September 2022
  • 1 reactie
  • 44 Bekeken
J

I just wrote my address to activate my account. However they can not find my address and I can not access my account.

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Beste antwoord door Laura NS 30 September 2022, 13:35

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1 reactie

Laura NS
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Hi Jaeeun You, welcome to our NS Community. 

Is it a foreign address? That can sometimes be an issue. Can you get in touch with customer service in that case? They can enter your address and grant you access. 

If it's a Dutch address, what kind of error do you see?

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