Hi
I was advised to Log in to MijnNS via this link: https://www.ns.nl/mijnns and fill up a pre-filled form against one of the travel history where Check in/out was missed out. I have done so but could not find a pre-filled form. Anyone can help me out on this please!
Beste antwoord door Tomas NS
Hi there Rroy and welcome to our Community.
I'm not very familiar with ‘pre-filled forms’ but I believe they mean a way to correct a missed check in or check out using Mijn NS. You should be able to find this in your Mijn NS travel history, but it can take a few days before it appears.
As always, if you can't figure this out you are very welcome to contact our customer service so they can correct it for you.
Hi there Rroy and welcome to our Community.
I'm not very familiar with ‘pre-filled forms’ but I believe they mean a way to correct a missed check in or check out using Mijn NS. You should be able to find this in your Mijn NS travel history, but it can take a few days before it appears.
As always, if you can't figure this out you are very welcome to contact our customer service so they can correct it for you.
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