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I can't subscribe to a package flx ns Because the date of birth is not available in my account information in ns

Welcome to our NS Community Y S Bin salman.

How unfortunate! Can't you add the date of birth at all? I request to contact NS Customer Service about this, so they might add it for you.

See https://www.ns.nl/mijnns#/persoonsgegevens your date of birth should be there, and should be identical to the date of birth on your ov-chipcard (stored in the chip, not printed anymore).

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