beantwoord

Unable to open downloaded travel history

  • 10 July 2023
  • 2 reacties
  • 45 Bekeken

  • Op het juiste spoor
  • 0 reacties

I’m trying to download my travel history for last month in PDF. The downloading part is fine but I cannot open it anywhere. I even tried to see if I can open in in Google drive and it cannot be open. It said there is an error “because it is either not a supported file type or because the file has been damaged”. I need it for work, anybody knows how to fix this?

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Beste antwoord door Robert B 10 July 2023, 22:27

Bekijk origineel

2 reacties

Badge +3

Welcome to the NS Community!

There is an outage, the document you get is ‘empty’ (try opening it in Notepad and you will see).

They are working on a fix. Try tomorrow.

Badge +3

It’s working again!

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