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I have the product on my ovchip card to travel for free on weekends and to have 40% discount in weekdays. Yesterday I took a train and they charged me almost €30! The full price of a travel… but I used my ovchip card, than I don’t understand why they made me pay so much!

Welcome to our NS Community, Clara Aimo. Did you recently order NS Flex new, and have you then activated this at a ticket machine? 

What was the route you were traveling and did you check in in the off peak hours?


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