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beantwoord

change my subscription

  • November 30, 2023
  • 2 reacties
  • 94 Bekeken

I am waiting for a month to change my subscription but still not working!

Would you let me know why?

Unfortunately, it is not very easy to seek and find what I need and working with your platform is unfriendly.

Beste antwoord door Melissa NS

Good afternoon @B.aghaei , Welcome to the NS Community.

If changing in your My NS account does not work I would like to ask you to contact customer service via phone, chat, Facebook or X (formerly Twitter). My colleague can then change the subscription for you and check with you why the change online does not work. Apologies for the inconvenience.

2 reacties

Melissa NS
Moderator
  • Oud Moderator
  • Antwoord
  • December 1, 2023

Good afternoon @B.aghaei , Welcome to the NS Community.

If changing in your My NS account does not work I would like to ask you to contact customer service via phone, chat, Facebook or X (formerly Twitter). My colleague can then change the subscription for you and check with you why the change online does not work. Apologies for the inconvenience.


rvdborgt
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  • Koploper**
  • December 1, 2023

What do you mean by "not working”?

Is there an error message when you try to make a change? If so, could you post a screenshot?