beantwoord

change my subscription

  • 1 December 2023
  • 2 reacties
  • 52 Bekeken

I am waiting for a month to change my subscription but still not working!

Would you let me know why?

Unfortunately, it is not very easy to seek and find what I need and working with your platform is unfriendly.

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Beste antwoord door Melissa NS 1 December 2023, 14:43

Bekijk origineel

2 reacties

Good afternoon @B.aghaei , Welcome to the NS Community.

If changing in your My NS account does not work I would like to ask you to contact customer service via phone, chat, Facebook or X (formerly Twitter). My colleague can then change the subscription for you and check with you why the change online does not work. Apologies for the inconvenience.

Reputatie 7
Badge +1

What do you mean by "not working”?

Is there an error message when you try to make a change? If so, could you post a screenshot?

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