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Charged for a trip I didn't make

  • September 28, 2022
  • 1 reactie
  • 73 Bekeken
S

I received my factuur for september and it mentions a trip to Haarlem. I was in Haarlem but went by car... I don't understand why there is a trip charge in my card. Does anyone know how I can solve this?

Beste antwoord door Thom

At Mijn NS do have a look at ‘My payments and ‘My travels’. In a lot of cases this clarifies what happened. If not, contact Customer Service.

    1 reactie

    Thom
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    • Thom
    • Super user
    • Antwoord
    • September 28, 2022

    At Mijn NS do have a look at ‘My payments and ‘My travels’. In a lot of cases this clarifies what happened. If not, contact Customer Service.

    Niet de réiziger op 1, 2 en 3, maar de betálende reiziger op 1,2 en 3! Wat meer controle en handhaving roept geen agressie op, maar voorkomt het juist. De opgekropte ergernis van de betalende reiziger mag best wat meer meetellen.
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