beantwoord

Charged for a trip I didn't make

  • 28 September 2022
  • 1 reactie
  • 67 Bekeken

I received my factuur for september and it mentions a trip to Haarlem. I was in Haarlem but went by car... I don't understand why there is a trip charge in my card. Does anyone know how I can solve this?

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Beste antwoord door Thom 28 September 2022, 10:00

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1 reactie

Reputatie 7
Badge +4

At Mijn NS do have a look at ‘My payments and ‘My travels’. In a lot of cases this clarifies what happened. If not, contact Customer Service.

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