Hello,
I bought a subscription (which has already been paid and I received a confirmation email), but I can’t see it in my account. When I go to “my products” it still says that I’m traveling on balance and recommends me to get a subscription
Beste antwoord door mrfreeze
Bekijk origineel
+3
Hi Camila Freire,
Did you order it on a new OV-chipcard? If so, what was the starting date you chose? The subscription won't show up in Mijn NS until the starting date.
Heb je al een account? Inloggen
Nog geen account? Maak een account aan
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
